Guest Service Directory
Guest Service Directory
are delighted to have you staying with us, and thrilled to help you to discover the Magical
City of Florence.
If there’s anything additional we can do to make your stay more comfortable,
please do not hesitate to contact us directly by dialing n. 9.
Enjoy your stay!
The Hotel HOME
Breakfast: included in your room rate, breakfast is served.
Every day from 7.30 to 10.30 , Michelangelo Lounge.
HOME VIEW: we are glad to inform our guests about our
panoramic terrace. Join it and take a shot at our breathtaking view or drink a
good glass of wine or a fresh cocktail.
from 08:00 to 23:00
Honesty Bar: 1° Floor – 24hrs
Feel like Home.
Honesty Bar is a self-service bar where you feel free to take what you want and
just sign using the application form.
Minigym; Located on the -1floor, our welcoming fitness center
is open 24 hours a day, with free access for all our guests. In compliance with
the current legislation, the access is for one person at a time. Book your slot
with our front desk staff!
Wifi: Free and unlimited Wi-Fi.
services: Guestroom cleaning
service at your disposal daily from 9.00 am until 3.00 pm. To minimize the
number of contacts, we have provided for the cleaning of the room every 2 days.
However, if you want the daily cleaning, simply call the reception by dialing
the number 9.
disturb: Should you prefer
not to receive service is from housekeeping please place the sign outside of
your door. Should you wish to not receive any calls please inform the operator
dialing n. 9.
Laundry: For your convenience, a laundry bag and pricing
list are located in your room. Regular service: please place items in the
laundry bag and fill the list, bring the bag directly to the front desk
before 11.00 am. Items will be returned on the same day. Sundays and Bank
Holidays the service is not available.
Iron is available
Minibar: All products that you enjoy out of the minibar
will automatically be charged to your account. For additional supplies please
dial nr 9.
Parking: a garage is available with valet service at the
daily rate of euro 27.00 per day for 24hrs. please kindly inform us at least 30
minutes before for the return of your car-
Services: Our front office
can arrange limousine service, car rental, guided tours, Vespa or vintage car
tours or any other service you may wish during your stay.
Boxes: In your room
you’ll find a safe deposit box, please enter a 4 digit code. The hotel cannot
take any responsibility for money or valuables left unattended in your room.
Check out: Check out time is 11.30 noon. Should you wish to
check out later, an extra charge will apply, depending on the time of check
and Fire Exits: Please
review the Fire Safety Plan on the back of your guestroom door to familiarize
yourself with the nearest exit in case of emergency.
Drinking water: The tap water is drinkable.
Electricity:The voltage is 220v.
Lost and Found: Please dial 9 from your guestroom regarding any
lost or found items.
Luggage storage:On your departure date, after check out, you can store
your luggage at the hotel until your departing time. Overnight storage is
ATM: The nearest bank is 700 metres from the hotel,
in via della Giovine Italia 15/r.
Pharmacy: A Pharmacy is located on V.Gioberti 117/e , 450
metres from the hotel
assistance please refer to the front office.
outside line 0
front desk 9
room to room
direct line, just dial the room number